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App for PAPERLESSS MOBILE TICKETS :: INDIAN RAILWAY

Ministry of Indian Railway launched Paperless Mobile Ticketing apps. In the ongoing efforts to improve access to and availability of unreserved tickets and as part of the ‘Operation Five Minutes ‘initiative of the Honorable Minister of Railways announced in the Railway Budget 2015, Indian Railways has developed a mobile phone application through which suburban tickets can be booked on Smart phones.  This application takes away the inconvenience of having to wait in a queue in order to buy the ticket.  This would not only save time, but also avoid the usage of paper for tickets.  Given the huge popularity of the e-ticketing facility for reserved tickets, it is felt that this paperless mobile ticket facility will be equally popular among Railway users.


In Phase-I, the ‘UTS o­n Mobile ‘application was introduced in Chennai and Mumbai for suburban journey tickets earlier this year.  In this a smart phone user downloads this app from Google Play Store and charges his Railway-wallet (R-wallet) either from a booking office or through the internet using the IRCTC payment gateway.  once this is done, he can book his ticket.  Thereafter he goes to the ATVM at the journey starting station and prints out his paper ticket.  A total of 17 stations on the Chennai Beach to Arakkonam and the Chennai Beach to Gummidipoondi have been enabled as journey starting stations where the ATVMs can be used for printing these tickets.

In Phase-II, which is being launched on the Chennai Egmore – Tambaram section alone, the need to go to an ATVM to print the ticket has been done away with at the stations between Chennai Egmore and Tambaram.  Instead the passengers will carry the ticket on the mobile as an image.  Using the same mobile app as in Phase – I, the passengers can now book their ticket and carry it on their phone.  The existing method of booking a ticket and taking a print out of it from an ATVM will no longer be available.

As this is a GPS based application, using geo fencing to demarcate physical territory, a passenger CANNOT book a ticket using this application if he/she is inside a station or on a train on this route.  The application works 15 metres away from either side of the tracks and within a radius of 5 km from the stations on the sector.

The ticket once booked cannot be forwarded or a screen shot taken of it.  It also cannot be edited.  Currently the application can be downloaded on Android and window phones only.

Phase-II of the mobile ticketing application involving paperless tickets will become operational only on the Chennai Egmore – Tambaram section as a pilot project after its launch by the Minister of Railways.  

MUMBAI :: SPECIAL ARRANGEMENTS FOR HOLIDAY RUSH OF PASSENGERS

Western Railway published that apart from running Special trains for the benefit of passengers, Railway has made special arrangements at Mumbai Central and Bandra Terminals to monitor the rush of passengers during the holiday season from 11/04/15 to 11/05/15. Moreover, to further facilitate passengers and to make their rail travel smoother, officers and staff will be deputed on special monitoring duties to ensure the following arrangements.

  • Display of reservation charts an hour before departure of the train.
  • Unreserved coaches in the rakes to arrive from the yard in locked/secured condition to prevent antisocial elements from cornering the seats.
  • Manning/proper functioning of current reservation counter for last minute reservation/cancellation.
  • Proper queuing arrangements for unreserved passengers holding current tickets for nominated important trains and accommodating them in unreserved coaches.
  • Proper working of licensed porters to ensure avoidance of overcharging.
  • Free Drinking water arrangements including sale of packaged water bottles at stalls.
  • Increasing departmental catering arrangements on platforms.
  • Proper functioning of assistance booth.
  • Proper functioning of the public address system.
  • Manning and proper functioning of booking, reservation and enquiry offices.
  • Best arrangements to ensure suitable Cleanliness of station premises and trains.
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